Your hearing aids help you stay connected every day. When they stop working properly, even small issues can be frustrating. Our in-clinic specialists provide fast, personal service to restore clear sound and keep your devices performing their best.
We welcome all makes and models, whether you bought them from us or somewhere else.
Our Services
Everything Your Hearing Aids Need, Right Here in Kitchener-Waterloo
From a simple cleaning to a full repair, we handle everything in our Kitchener clinic. No shipping your devices away. No waiting weeks for answers.
Professional Deep Cleaning
Wax, moisture, and everyday debris can affect sound quality and shorten the life of your hearing aids. Our professional deep cleaning helps restore clear performance and keeps your devices in top shape.
- Ultrasonic wax and debris removal
- Microphone and receiver inspection
- Tubing, dome, and filter replacement
- Volume and performance check
- Full sanitization
Loaner Devices
We know you rely on your hearing aids every day. To ensure you never miss a conversation, we provide loaner devices, if available, while yours are being serviced.
- Available during longer manufacturer repairs
- Programmed to match your specific hearing prescription
- Fitted for your comfort and ease of use
- Step-by-step demonstration provided before you leave
- Keeps you connected without interruption
How It Works
Your repair, start to finish
We've made the process as easy as possible. Most patients leave the same day with fully restored hearing aids.
Warning Signs
Your Hearing Aids May Need
Attention If You Notice:
Ignoring small problems often leads to bigger repairs later. If you notice any of these signs, it is a good time to book a visit.
Whistling or Feedback
This may be caused by fit issues or internal component problems.
Cutting In and Out
Loose connections or battery contact issues are common causes.
Why Choose Us
The Kitchener-Waterloo Region's most trusted hearing care team
Families across Kitchener, Waterloo, Cambridge, and surrounding communities continue to choose us for dependable care and honest service.
What Our Patients Say
Jackie treated me like family and Luke knows his stuff. He has an incredible passion for what he does. I have found the right match. Thanks for a top notch experience. I certainly recommend Discover hearing over any of the other local hearing centres.
Brant Grozelle
The tech, testing, teaching and 1:1 care provided at this centre far exceeded my expectations. I'm grateful to have this information and support to help me enjoy conversations and ease the burden of straining to hear people when they're talking.
Joanna London
Great client engagement and focus on customer needs. Staff ensure they provide clear and easily understood information related to tests and test results.
Kathy Payette
Fantastic service! Luc really knows his stuff and he helped me take a different, more preventative approach to something that was going on with my ear - and the problem fixed itself before it became a much bigger problem. Many thanks!
Kirsten Loop
I took my 95 year old mother, who has significant dementia, for a hearing assessment. Luke was amazingly kind, patient, personable and professional for the assessment and followups. And his office is wheelchair accessible. The best!
Deb Gem
Luc and student Gemma took the time to explain each test before completing them. They gave me the opportunity to ask questions about my hearing. I recommend going to Discover Hearing Centre for your hearing needs.
Silvia A
Get the answers to the most frequently asked questions
Your hearing deserves attention — today.
Waterloo Region's award-winning hearing care team is ready to restore your hearing aids to full clarity. Book your appointment online in seconds.