Luc Gilmour
Registered Hearing Care Provider and Clinic Owner
Luc Gilmour, the owner and clinician at Discover Hearing Centre, was born and raised in Kitchener and is excited to continue growing his roots in the community. He graduated with Honours from Conestoga College with a degree as a Hearing Instrument Specialist. Luc has been fortunate to work in both private and corporate hearing clinics, gaining unique insights into various practices both large and small. His experience working in a variety of clinical settings has shaped his approach of leading with empathy and listening to patient needs. He combines the best of his experiences to empower individuals affected by hearing loss to remain connected and actively engaged with their world by providing effective solutions that enhance their quality of life.
Jackie
Patient Experience Coordinator
Jackie is the Patient Experience Coordinator at Discover Hearing Centre. With a heartfelt commitment to guiding our patients through their hearing treatment journey, Jackie brings invaluable expertise and passion to her role. Drawing from her experience in the hearing industry, complemented by a background in Pharmacy and Business Management, Jackie offers a comprehensive understanding of our patients' needs. Having devoted ten years to raising her family, Jackie embarked on a fulfilling return to the workforce, finding her calling at Discover Hearing Centre. Her journey adds a special depth to her care, ensuring our patients receive not only expertise but also empathy and understanding every step of the way.
Gemma
Hearing Care Provider
Gemma has always had a passion for sound, music, and the way it connects people. While pursuing a major in music, she discovered a path that would allow her to combine this love for sound with a desire to help others, leading her to graduate from the Hearing Instrument Specialist program at Conestoga College in Canada. With a solid background in music and a deep understanding of how sound shapes our world, Gemma is driven to make a difference in the lives of those affected by hearing loss. She is passionate about using her expertise to provide compassionate, patient-centered care. Gemma is committed to understanding the unique needs of each individual and offering customized solutions that improve their quality of life.
Giving Back to Our Community
At Discover Hearing Center, we believe that supporting better hearing goes hand in hand with supporting a stronger community. Kitchener has been our home for many years, and giving back to the people who make it special is a core part of who we are.
Award-Winning Hearing Care in the Heart of Kitchener
Our practice has been recognized as the Best Practitioner in the Region for the past 3 years, earning 1st place awards across all hearing healthcare categories.
We take pride in providing a personalized experience that always puts our patients first. As a locally owned clinic, we are honoured to be recognized for delivering trusted care that Kitchener residents can rely on.
Why Choose Discover Hearing Centre for Your Hearing Test in Kitchener?
At Discover Hearing Centre, our Kitchener hearing clinic is dedicated to delivering an exceptional experience tailored to your unique hearing needs.
We combine state-of-the-art technology with a personal touch, ensuring that every hearing test is accurate, comfortable, and thorough.
We understand how important your hearing is, and we’re here to help you take that crucial step towards better hearing with confidence.
Care grounded in research
Lifetime support & follow up care
Transparency at every step
Locally owned & operated
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What Our Patients Say
Jackie treated me like family and Luke knows his stuff. He has an incredible passion for what he does. I have found the right match. Thanks for a top notch experience. I certainly recommend Discover hearing over any of the other local hearing centres.
Brant Grozelle
The tech, testing, teaching and 1:1 care provided at this centre far exceeded my expectations. I'm grateful to have this information and support to help me enjoy conversations and ease the burden of straining to hear people when they're talking.
Joanna London
Great client engagement and focus on customer needs. Staff ensure they provide clear and easily understood information related to tests and test results.
Kathy Payette
Fantastic service! Luc really knows his stuff and he helped me take a different, more preventative approach to something that was going on with my ear - and the problem fixed itself before it became a much bigger problem. Many thanks!
Kirsten Loop
I took my 95 year old mother, who has significant dementia, for a hearing assessment. Luke was amazingly kind, patient, personable and professional for the assessment and followups. And his office is wheelchair accessible. The best!
Deb Gem
Luc and student Gemma took the time to explain each test before completing them. They gave me the opportunity to ask questions about my hearing. I recommend going to Discover Hearing Centre for your hearing needs.
Silvia A
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